Frequently Asked Questions
What payment methods are accepted?
We accept all major Credit Cards, Debit Cards, NetBanking, UPI, Paytm Wallet and many other via Paytm Payment Gateway. So your all payment details are 100% secured and protected.
How long will it take to get my order?
Orders are typically processed within 2 business days. As soon as your order ships, you will be provided with a tracking number via email so you can track the status of your shipment. If your order is sent via standard shipping, expect it to arrive in 7 – 9 business days.
How can I track my CyberKart order?
Go to Orders in your CyberKart account to track your package.
How can I place an order?
To place an order, please follow these steps:
1. Select the product you’d like to buy and ‘Check Availability at’ your preferred pincode
2. Add products to your cart
3. Click View cart
4. Apply Coupon code (if you have) or Click Proceed to checkout
5. Choose or ‘Add delivery address’. Use a preferred payment mode and Place the order
What is the typical response time to a customer inquiry?
Every customer inquiry is important to us, and we strive to have your questions or concerns resolved as promptly as possible. Response time is usually within 24 hours. If you wish to speak with a customer service representative, please call +919528113812 or email support@cyberkart.in. Our business hours are 10AM – 8PM (IST) Monday – Saturday, 12PM – 5PM (IST) Sundays and holidays.
Do I need an account to place an order?
Yes, signing up for an account is necessary; however, doing so keeps you updated with your order history and tracking information, as well as our newsletter and special promotions when they become available. We often have promotions that are specifically for “followers” and registered users.
To register click here.